Appeals Administrator
Location: Manchester (hybrid)
Hours: Monday- Friday shifts between 8am-6pm
Salary: £22,308
Our client is seeking an Appeals Administrator to join their busy team in Manchester. This role offers a hybrid working pattern and an incentive led team. Our client is well known within the debt recovery space and employs over 400 people.
Key Responsibilities of the Appeals Administrator:
- Responding to written appeals for private parking charge notices
- Analysing case-by-case data and collating the relevant written response
- Operating a customer service phone line to provide advice on how to appeal
- Self-motivating and managing their own workload
- Possessing good problem-solving skills
Required knowledge and experience for the Appeals Administrator role:
- Good written and verbal communication skills
- Accuracy and attention to detail
- Speed of thought and decision making
- Computer experience - a good understanding of Outlook, Excel and Word is required
If you have the required experience and are interested in this role, please apply now.
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Applicants must be located and eligible to work in the UK without sponsorship.
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