We are looking for an experienced and enthusiastic Business Support Officer to join our team in Great Wenham, Suffolk. You will join us on a full-time, permanent basis (37 hours per week). The successful candidate will earn a competitive salary of £29,269 - £33,945 per annum (pro rata for part time).
We are looking for two Business Support Officers to join our new Housing Operations and (DLO) Direct Labour Organisation Team.
About the Business Support Officer role:
Reporting to the Customer and Business Support Manager - DLO, you will coordinate and provide business support to the Building Services DLO for the effective delivery of all associated works, closely working with operational staff, managers, contractors, partners and customers.
You will:
- provide comprehensive and effective administration support to the Building Services DLO
- process business information, including data, to ensure Building Services fully meets its business obligations
- support with the collation of relevant service data and interpret and analyse where appropriate
- respond to, and resolve where appropriate, telephone, face to face, e-mail and postal enquiries
- compile letters, reports and spreadsheets
- input data, maintaining manual and electronic records
- take responsibility for document and data management, including confidential filing
- raise and process work orders, purchase orders and invoices
What we are looking for in our Business Support Officer - Compliance:
You will be a highly effective administrator with extensive experience gained within a customer centric organisation. You will have gained NVQ 3 /ONC level or have equivalent knowledge gained through experience.
You will have :
- GCSE in English and mathematics at grade C/4 or above
- demonstrable business support and administration experience
- IT literate with good working knowledge of Microsoft packages including Outlook, Word and Excel (intermediate/advanced)
- experience of gathering, analysing, and interpreting technical data
- the ability to prioritise conflicting demands in a busy and sometimes pressurised environment
- excellent written and verbal communication skills
- experience of working within a repairs and maintenance environment is desirable, but not essential.
About us:
Working together across our councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.
We are proud of the role we play in creating the environment, economy, and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits you'll receive as our Business Support Officer - Compliance:
- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year, increasing to 31 days after 5 years' service, plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Programme.
- Employee Assist Programme.
- Health Care Options.
Closing date: 26 August 2024, 5pm
If you think you have what it takes to be successful in this Business Support Officer - Compliance role, even if you don't meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
Work is what we do, not where we go!
We are committed to working in a more hybrid way, with a mix of office, home, and remote-based working (business needs permitting). This has worked well for us and is something we will be continuing with.
We are committed to supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.
Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies.