Telecoms Helpdesk
Manchester, M8 postcode
We are looking to attract an individual who is already experienced in VoIP helpdesk guidance to external clients.
You'll be working with major UK networks and carriers.
The Role:
- Fault diagnosis and efficient management to resolution
- Establish customer requirements and assess their needs through to implementation
- Escalating queries and concerns where necessary
- Provisioning products and services
- Working with a wide range of products and services including Hosted Telephony (VoIP), Connectivity, UC, WLR
The Individual:
- VOIP Telecoms experience
- Technical knowledge and understanding
- Ability to multi-task and work under pressure
- A desire to work as part of a team to generate fresh and innovative ideas
- High attention to detail in all tasks undertaken
- Accurately record all work-related information and accounts as applicable for the team
Refer a friend and earn up to £500! If you know someone who is searching for a new opportunity, recommend Lloyd Recruitment Services and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.
Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.
By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.
Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.