Senior Payments Manager
Our client, a fintech platform who specialise in market leading Payments and deposits technology have a fantastic opportunity for Senior Payments Manager to join their busy Payment Operations team on their continued growth journey
You will lead the payments Team in helping them scale existing payments volumes as well as define how payments will be processed as new products are launched over the next few months
This is an excellent opportunity for an experienced Senior Payments Manager to partner with the Head of Payment Operations in delivering real strategic change to the payments team
This role is based outside of London and you will be expected to travel to Cambridge a few times a week, with some time also spent in the London Office
Role Responsibilities
- Ensuring the accurate and timely manner of processing payments to partner banks and end clients.
- Accurately processing internal transactions between virtual and transactional accounts.
- Manage the team day to day work ensuring any risks is escalated to Head of Cash and Head of Payments.
- Ensure teams' errors are kept to a minimum and SLA's are always adhered to.
- Mentor the payments team and encourage a team culture of knowledge sharing and cross training
- Drive operational change and improvements.
- Update procedures and implement new processes for new products
- Reviewing manual reconciliations daily to align platform and client account balances.
- Identifying and rectifying issues, with further root cause analysis to provide feedback on training, process changes, or technical development to prevent future errors.
- Checking team members' payment entries, interest and platform-generated entries for accuracy prior to processing.
- Monitoring and allocating teams' workload adapting where requirements rise.
- Compilation and allocation of interest, fees and other transactions to the insignis platform
- Reporting to line manager weekly MI, errors and issues, SLA Breaches
- Helping to identify process and technology changes to benefit processes, team and bank relationships.
- Mentoring and guiding team members in internal procedures and personal development.
Essential Experience
-5-10 years' experience working in a bank managing a payments team
- Processing of payments, Faster Payments, Chaps, Currency Payments.
- Knowledge of interest rates, calculations and process changes.
- Understanding of MS Excel and manual excel reconciliations
Preferred Experience
- Good knowledge of the clearing and settlement cycles for UK domestic payment schemes
- Understanding of PSR/PSD2 rules
- Changes required for Financial Services firms to comply with APP rules and CoP