Night Shift Operations Manager
Raunds
Sunday – Thursday
£45-49k
As a manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes, and systems to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met.
Key Tasks & Responsibilities:
- Manage all warehouse operations, inbound, outbound, and reverse flow within a fast-paced environment.
- Oversee warehouse Health and Safety compliance.
- Direct warehouse Group Audit compliance.
- Govern warehouse costs within budget and forecast levels.
- Manage warehouse reports weekly, investigate reasons for variances and to instigate corrective action where necessary.
- Plan effectively for flexing of resources to account for fluctuations and seasonality.
- Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements.
- Proactively manage all absence and retention of staff
- Coach and mentor staff, giving regular formal and informal feedback.
- Ensure a high level of compliance to WMS processes.
- Deal with all warehouse disciplinary issues in line with company policy
- Liaise with other business functions and builds relationships with retail stores.
- Communicate appropriately with the warehouse team to keep them up to date with business plans and performance.
- Lead continuous improvement initiatives within the warehouse.
- Cover for other Regional Logistics Manager in their absence on other sites
- The Operations Manager will also be expected to act up for management to cover leave and absence.
People Management :
- Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines.
- Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements.
- Ensure effective warehouse and distribution operations by implementing department policies and procedures.
- Set department objectives/KPIs and review and assess on-going performance of direct reports.
Experience:
- Senior management experience
- Finance Experience
- Experience in cost management
- Health and Safety qualification
- Excellent written and verbal communication skills.
- Good understanding of Warehouse processes and procedures.
- Excellent people management skills.
- Experience of Warehouse Management Systems.
- Passionate about delivering great customer service.
- Hard working and conscientious.
- Can lead a team and work within a team.
- Proven management skills with the ability to optimise team performance and development.
- Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business.
- Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets.
- Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
- Analytical and numerical.
- Strong decision-making skills.
- Excellent attention to detail skills.
- Flexible to cover subordinates' roles.
Skills & Qualifications:
- Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
- Demonstrable experience of running a warehouse, preferably in a 3rd party logistics environment.
- Previous management experience with the ability to manage and motivate others.
- Previous experience of inventory control.
- A full understanding of the requirements of running a warehouse, such as health and safety and security requirements to include certification of dangerous goods handling and aviation security.
- A warehouse or distribution qualification would be advantageous.
- Knowledge and understanding of lean techniques may be advantageous.
- Forklift Truck license may be required.
- Professional membership of an industry related body would be advantageous.