Customer Service Administrator
Based in Borehamwood
Salary: £25,000-£28,000 depending on experience
Are you passionate about providing exceptional customer service, both externally and internally? We are looking for a Customer Service Administrator, to join our client based in Borehamwood to join their support function of the business.
Responsibilities include:
- Answering phone calls from customers and dealing with general enquiries
- Logging tickets for calls that need to be sent to other departments
- Responding to customer emails and written correspondence
- Processing contracts on the in house system
- Addressing complaints from customers promptly finding appropriate solutions
The ideal candidate:
- Have excellent communication skills, with the ability to respond promptly in an informative manner
- Previous experience in an administrative role
- Experience communicating with both customers and 3rd parties
- IT literate
- Works well under pressure and able to work to deadlines
- Highly organised
- Experience within property management is desirable
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.