**Sales Admin
- Annual Salary: £23,000 - £26,000
- Location: Fareham, Hampshire
- Job Type: Full-time
My client is a leader in the retail of fabrics and fittings, is on the lookout for a dedicated and organised Sales Admin to enhance their sales operations. This role is pivotal in delivering top-notch customer service and ensuring client satisfaction through effective communication and in-depth product knowledge.
**Day-to-day of the role:
- Efficiently process customer orders received over the phone and via email.
- Provide expert product advice to customers, with the ability to upsell or switch sell as needed.
- Liaise with Warehouse and Purchasing staff to ensure timely product deliveries.
- Address customer complaints and coordinate with couriers to resolve delivery issues.
- Develop and maintain a comprehensive understanding of our product range to better serve customer needs.
- Work collaboratively within a small team in a busy office environment, contributing to various business processes.
**Required Skills & Qualifications:
- Excellent communication and interpersonal skills.
- Proven ability to work effectively in a fast-paced, multi-functional role.
- A positive, can-do attitude and the flexibility to adapt to the evolving needs of the business.
- Strong organisational skills and meticulous attention to detail.
- Previous experience in a sales or administrative role is preferred.
**Benefits:
- Competitive company pension.
- Free parking and on-site parking available.
- Monday to Friday work schedule.
- Bonus scheme as supplemental pay.
**How to apply:
If you are a motivated individual with strong administrative skills and a passion for supporting sales teams, we invite you to apply. Please submit your CV and a cover letter detailing your relevant experience and why you are interested in this Sales Admin position.