Credit Controller
- Location: Glasgow
- Job Type: Full-time
We are currently seeking a dedicated Credit Controller to join our client's team in Glasgow City Centre. The role involves carrying out cash collection and reducing aged debt of accounts, ensuring all debt is collected in accordance with credit terms, and resolving customer queries promptly. The successful candidate will provide accurate and efficient support to the Credit Control Team Leader.
Day to day of the role:
- Achieve monthly cash targets and liaise with customers for payment of due or overdue invoices.
- Discuss and reconcile overdue invoices with customers to identify non-payment reasons or obtain query details.
- Work with customers to find solutions for repeated late payments or queries.
- Prioritise and manage own workload, taking responsibility for ledger.
- Liaise with internal customers to ensure prompt task completion, reducing aged debt and overdue invoices.
- Resolve payment allocation differences with customers and review or escalate accounts not adhering to deadlines and terms.
- Complete weekly overtrading and unallocated cash reports.
- Identify changes in customer payment patterns that may indicate risk.
- Assist other team members as required, such as month-end allocations and setting up customer reports.
- Ensure customer details are accurate and up-to-date.
Required Skills & Qualifications:
- Good interpersonal and communication skills.
- Reliable and self-disciplined with excellent attention to detail.
- Strong team player with the ability to prioritise workload and meet deadlines.
- Personable and approachable with a hands-on and can-do attitude.
- Ability to build relationships internally and externally.
- Strong customer service skills and the ability to liaise across multiple international locations.
- Excellent literacy and numeracy skills.
- Proficient in Excel and computer literate.
- Self-starter with excellent administration skills and a positive attitude.
Benefits:
- Competitive salary and bonus scheme.
- Up to 25 days annual leave plus bank holidays, with the option to buy up to 5 additional days.
- Contributory Pension Scheme.
- Life Assurance.
- Employee Welfare Fund for company-funded social events.
- Cycle to Work Scheme.
- Health & Wellness benefits including a Well-being Hub, Employee Assistance Helpline, and Annual Flu Jab.
To apply for the Credit Controller position, please apply now or contact Rhyan Scott at Reed Accountancy Glasgow for more information.