Technical Administrator & Controller
Maidstone or Ashford
About Us
Established in 1790, Haynes Bros Ltd is a dynamic, family-owned business.
The Company was the first in Kent to take on the Ford Motor Company franchise in 1911 and then sell and distribute the complete range of Ford cars, trucks and agricultural machinery.
Today it is the only privately owned company in the UK that still distributes this variety of products, albeit now with different manufacturers including Ford, Iveco, New Holland, Case IH and JCB.
We are currently seeking an efficient Technical Administrator & Controller to join our team.
Role Overview
This is an interesting and diverse position where every day is different.
The role would suit an administrator who likes to be busy and has some knowledge of the motor trade and vehicles. The applicant should be equally comfortable dealing with workshop staff and customers.
The applicant must have good communication skills and a positive attitude.
Key Responsibilities
- Liaising with the workshop and reception to ensure the safe, efficient and smooth running of the service department.
- Covering absences in workshop control and reception
- Producing estimates and ensuring that repair authorisation is obtained
- Assisting with obtaining pre and post repair order numbers
- Ensuring compliance with warranty procedures, to include collating pre and post repair reports
- Auditing inspection and service documentation
- Supporting reception with technical queries
- Assisting with the loading of bookings and planned maintenance onto the company systems
- Supporting the Service Manager and Admin team as required including timing job cards, invoicing, WIP control, recall management and adherence to manufacturer KPIs and targets.
- Assisting with invoice queries and debt management.
Person Specification
- Minimum of 3-5 years of administrative experience.
- Excellent attention to detail and organisational skills.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite, particularly Excel.
What we offer
- This is a full-time position, Monday to Friday 09:00 - 18:00 plus participation in a Saturday rota.
- Competitive salary based on experience and qualifications.
- 22 days holiday plus Bank Holiday entitlement.
Only applicants who are shortlisted for interview will be contacted, however we would like to thank all applicants for their interest shown in our Company.
We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for any agency fees should we engage with any candidate whose information has been sent speculatively by a third party.
Haynes Bros. Ltd is committed to diversity and equal opportunities. We are opposed to any form of less favourable treatment and welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.
Interpersonnel Recruitment is operating as an Employment Agency for our client for this particular role. By applying you give consent for your data to be handled and processed under GDPR Legislation for the purpose of your current employment search.
We are pleased to receive a significant number of applications for most roles advertised. We are therefore unable to respond to individual applicants unless shortlisted. If you have not been contacted within four weeks of the closing date you should assume you have not been shortlisted on this occasion.
Interpersonnel is an equal opportunities employer. All our current vacancies are on our website - search "Interpersonnel Kent"