The Building Manager is primarily responsible for the delivery of the full management of a designated building. This role will be the direct interface with the Client and Tenants within the building.
To develop and maintain a motivated and customer-orientated service and ensure that service standards are achieved within the company policy, and that legislative and regulatory and best practice requirements are met.
The Building Manager may, in cases of a large building, have an assistant property manager to work alongside them and should endeavour to develop the individual's skills for succession management.
General:
- Undertake all duties usually associated with PRS property management, in accordance with agreed company procedures, the management agreements and the legal documentation in place
- Carry out all duties within ARMA guidelines and RICS code of practice
- Ensure that FCA regulation guidelines are adhered to in all working practices and behave in accordance with these rules and Treating the Customer Fairly guidelines
- To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Branch Manager
- Be courteous and professional in all dealing with clients, customers, contractors and general public
- Be punctual at all times and ensure that you are dressed in accordance with the Dress Code
- Actively seek to obtain new instructions for the Company
- Develop business relations with group members in order to maximise cross-selling opportunities
- Be an active team member; motivating and encouraging development of any assistants working with you in the management of your portfolio
- Endeavour to remain informed of new relevant legislation and best practice guidelines.
- Demonstrate good attention to detail by regularly producing carefully prepared, accurate work
- Use thorough and effective data gathering techniques in all aspects of your work