Are you an Out of Hours Business Travel Consultant looking for a new part time opportunity? You will need to have a background in Business Travel with two years proven GDS Galileo and Amadeus experience. If you have a passion for delivering excellent customer service and making a genuine impact we would love to speak with you.
The Job:
- Ensure that all travel enquiries are handled in an effective manner whilst ensuring service delivery exceeds client expectations.
- Make and manage reservations across all vendor categories (air, rail, car, accommodation) in accordance with processes and policies.
- Ensure reservations and adhere to customer policies, process and SLAs at all times
- Building strong and meaningful relationships across our client portfolio
- Working to ensure the highest levels of satisfaction for all stakeholders.
Skills required:
- Complete competence using travel booking technologies - Travelport (Galileo), Amadeus, Evolvi and Conferma
- Strong product and geographical knowledge with the ability to upsell additional services to ensure the completeness of reservations
- Excellent communication skills, both oral and written
- Attention to detail with the ability to both prioritise workload and manage customer expectations.
- Must have the ability to work both independently and as part of a team.
- Must be highly motivated to ensure that goals and targets are consistently met.
The Package:
- Part Time Position 16 hours per week
- Monday-Friday 17:00 - 22:00 Saturday-Sunday 08:00 - 22:00
- Salary £27,000 - £30,000 Pro Rota
Interested:
- If you are interested in the above vacancy please click 'APPLY' or email your cv to