Summary
Are you a creative person who loves creating engaging experiences for others? You'll play an important role in helping everyone to feel welcome when they visit and making sure they get the most out of their day.
Charlecote is a busy property, and this role will suit someone who thrives in a changing and creative environment.
You'll be required to work weekends, bank holidays and the occasional evening.
What it's like to work here
Reporting to the Programming and Partnerships Manager, you'll be part of a team of three who cover events, programming, volunteering and community.
The property has recently undergone a substantial amount of project work to help with visitor infrastructure and conservation work and it's now time to maximise on these works.
Click here for more information about this location
What you'll be doing
You'll work alongside property colleagues to develop and deliver impactful, inclusive and high-quality programmes for people of all ages and backgrounds to time and budget, supporting fundraising activities and other meaningful experiences that bring the place, and its stories, to life for everyone who comes here.
You'll be responsible for organising and delivering an engaging and creative year-round programme of events and activities for visitors to Charlecote, such as Easter, Christmas, workshops and outdoor theatre. This may include managing event partners, artists, contractors and external facilitators as required.
You'll also be building local partnerships with community groups and leading on activities that are being run by these partner organisations. To support this work, you'll be managing a small team of volunteers, helping nurture and involve the team in the delivery of the programming. This is a varied and fast paced role, you'll enjoy working at pace and liaising with people. No two days will be the same.
You'll be required to be part of the Duty Management Team and at times to be operational. This includes being responsible for the smooth running of the property during opening hours, acting as the main contact point for staff, volunteers, and customers in case of emergency, enquiry or complaint. You'll unlock/lock allocated areas of the property and un/set alarms on arrival/closure of the property. More responsibilities can be discussed further at interview.
Who we're looking for
We'd love to hear from you, if this sounds like you;
- strong organisational, IT and administrative skills e.g. meeting deadlines, working on multiple projects
- experience of building, maintaining and developing partnership relationships to offer engagement opportunities to visitors, volunteers or community participants
- experience in delivering visitor programmes/ activities and/or working with community or commercial partners to deliver events and activities
- experience of working with and supervising volunteers with some knowledge of the different approaches to recruiting, rewarding, recognising, and motivating volunteers
- an understanding of what makes a good visitor experience and the ability to evaluate the impact and use feedback to further develop an offer or event
- able to work independently as well as with a team, contributing to a positive, inclusive, and productive place for staff and volunteers
- creative, ambitious and able to draw creative ideas from their team
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.