Job Title: Service Advisor
Salary: £26,000 basic - £34,000 OTE
Hours: Monday to Friday 8am - 6pm, 1 in 4 Saturdays 8:30am - 12:30pm
Hawkfield Recruitment is working with a well-established dealer group in Oxford who are recruiting for an experienced Service Advisor.
If you are ambitious, a team player, and customer-focused, then you would be a great fit for this dealership. Committed to providing an excellent working environment, career development, and openness, you can be assured you are joining a forward-thinking and innovative company.
Responsibilities of Service Advisor:
- Working alongside technicians to ensure the smooth running of the workshop
- Supporting the aftersales team
- Assisting with the day-to-day queries raised by the Retailer network around parts orders via telephone and Email
- Loading the workshop diary
- Provide a knowledgeable, courteous, responsive, and efficient service expressing the brand.
- Meeting and greeting the customer and identifying customers additional needs
- Upselling additional products and services
- Keeping the customer up to date with the progress of their vehicle
Experience Required for Service Advisor:
- Outgoing and friendly attitude
- Full UK Driving Licence
- 1 year of experience in a similar role (Dealership or Independent Workshop)
Benefits:
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox, a platform which offers our clients colleagues hundreds of perks and discounts
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Comprehensive in-house training with our dedicated training department
Please know that once you have applied for this Service Advisor vacancy, more in-depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!
Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Jack Broomfield at Hawkfield Recruitment to discuss this role in more detail.