Account Manager - Equipment Hire
Stockton-on-Tees, Durham
About Us
At Allen Hire Ltd., we are dedicated to providing top-quality plant and tool hire services with a customer-focused approach. With an extensive range of equipment and an unmatched commitment to service, we support everyone from national contractors on large infrastructure projects to specialist trades in the industrial sector.
Our mission is to build lasting relationships based on trust, excellence, and integrity. As a family-run business, we live by the values of Excellence, Honesty, Courage and Learning.
We are now looking for an Account Manager to join our team on a full-time, permanent basis.
The Benefits
- Salary of £40,000 per annum DOE
- 20 days' annual leave plus bank holidays
- Growth by sharing uncapped bonus scheme
- Laptop provided
- Free onsite parking
This is a fantastic opportunity for a proactive customer-facing professional with a knack for building client relationships to join our ambitious organisation.
Step into a role where your efforts are not just valued but celebrated. From day one with us, your work will receive high recognition as you grow your career and develop with a company that's committed to fostering professional growth.
So, if you're ready to elevate your career in a role that recognises your efforts and supports your growth, then apply today!
The Role
As an Account Manager, you will play a crucial role in managing and growing client relationships to support our company objectives.
As the primary point of contact for clients, you will provide exceptional support and solutions to meet their equipment hire needs while maintaining high standards of communication and customer service.
You will manage a client base, taking responsibility for nurturing relationships, upselling and driving engagement with both existing and new clients.
Additionally, you will handle all necessary documentation using our Enterprise Resource Planning (ERP) system for equipment hire, ensuring accuracy and compliance and working closely with other departments to deliver seamless service.
Your role will also involve:
- Using our CRM and hire systems to manage client data and track interactions
- Making outbound calls to re-engage clients and generate new business
- Ensuring all client enquiries are promptly addressed and resolved
About You
To be considered as an Account Manager, you will need:
- Customer-facing experience
- A customer and client focused mindset
- Excellent administration and/or sales skills
- Excellent interpersonal and relationship building skills
- First-class time management skills and strong attention to detail
Other organisations may call this role Hire Desk Controller, Hire Sales Executive, Hire Desk Co-ordinator, Client Account Manager, Client Relationship Manager, Account Support Manager, or Strategic Account Manager.
Webrecruit and Allen Hire Ltd. are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you're looking for a great new opportunity as an Account Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.