An exciting opportunity has arisen for an experienced Property Repairs Manager to lead the delivery of a high-quality, compliant and customer-focused property maintenance service across social housing and leased properties.
Key Responsibilities:
- Lead and develop a responsive Property Repairs Team, ensuring performance, compliance, and customer satisfaction.
- Manage the delivery of repairs and voids services across all tenures in line with statutory and regulatory requirements.
- Drive continuous improvement, efficiency, and value for money through service planning and performance benchmarking.
- Champion health, safety, and environmental standards across all operations.
- Ensure high levels of customer service, resolving complaints and embedding a lessons-learned culture.
- Oversee budget management and financial planning, including forecasting and cost control.
- Ensure regulatory compliance with standards such as the Decent Homes Standard and Social Housing Consumer Standards.
- Monitor and manage risk, implementing mitigation strategies.
- Support procurement, manage contracts, and maintain asset integrity.
- Deliver reports and provide assurance to senior stakeholders as required.
Requirements:
- Proven leadership experience in property repairs or housing maintenance.
- Strong knowledge of housing compliance, health & safety, and performance management.
- Excellent communication and problem-solving skills.
- Full UK driving licence and access to a vehicle.
Be part of a dynamic team shaping the future of housing services. Apply today SS25