MKM Building Supplies are seeking a motivated and experienced Fleet Engineer to join our Transport Department based in Hull supporting MKM's Branch Group nationwide.
Your primary responsibility is to ensure the efficient operation of our HGV fleet through effective management of our external service providers. You will be tasked with establishing and maintaining service level agreements (SLAs), managing costs, and fostering strong relationships with our maintenance partners to uphold the highest standards of service delivery.
Key Responsibilities:
Cost Management:
- Issuing start up purchase orders and managing through to invoice pass for payment.
- Manage, support, and oversee the vehicles compliance schedule.
- Negotiate favourable pricing agreements with third-party suppliers to achieve cost savings.
- Participate in quarterly manufacturer review meetings, being fully prepared to discuss warranty issues, goodwill claims and loss of use.
- Conduct regular cost analyses and reviews with the external supplier network, to identify areas for cost reduction across the fleet.
Compliance Management:
- Manage, support, and oversee the Fleet compliance schedule.
- Agree PMI schedules with suppliers and Branches.
- Negotiate SLAs with third-party supplier to establish clear expectations regarding service quality, response times, uptime, and other relevant parameters for HGV fleet management.
- Monitor SLA compliance and performance metrics on an ongoing basis, providing regular reports and analysis to the Head of Transport.
- Drive continuous improvement initiatives to optimize supplier performance and enhance the overall efficiency of the fleet.
Third-Party Suppliers:
- Develop strong relationships with our maintenance providers to ensure our service expectations specific to HGV operations are upheld.
- Address any issues or discrepancies promptly and implement corrective actions as necessary to maintain service excellence.
Relationship Building:
- Act as the primary point of contact for third-party HGV suppliers, fostering open communication and resolving any issues or concerns in a timely manner.
- Supporting Head of Transport with supplier and Branch visits to resolve any ongoing engineering issues were required.
- Cultivate strong, collaborative relationships with key stakeholders, including internal departments, customers, and external supplier network.
Continuous Improvement:
- Stay updated on industry trends, technological advancements, and best practices in HGV maintenance and repair, and actively seek opportunities for personal and professional development.
Qualifications:
- Experienced fully qualified HGV Technician with at least 5 years' experience.
- Strong analytical skills with the ability to interpret data and performance metrics.
- Effective communication and interpersonal skills.
- Proficiency in relevant software applications, such as fleet management systems and Microsoft Office Suite.
- Detail-oriented with a focus on quality and continuous improvement.
- Specific experience in working with/managing HGV fleets.
- A positive attitude.
- Excellent relationship builder with colleagues, customers, and suppliers.
This job description is intended to convey the general nature and scope of the position and is not exhaustive. Duties and responsibilities may be added, deleted, or modified as required to meet the needs of the organization.
Licence/Certification - Driving Licence (required).
OUR BENEFITS:
- A competitive pay package.
- Generous discretionary bonus scheme.
- People orientated culture.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts
- Contributory pension scheme
- Performance related bonus
- Financial Planning Support
- Cycle to work scheme
- Free parking
- Enhanced Maternity
- Enhanced Paternity
- Substantial Employee Discount
- Employee Assistance Programme
- Mental Health Support
MKM is the leading independent builders' merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 128 branches and over 3000 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the 'MKM family' for everyone. We hope you will join us on our journey!