JOB TITLE: E-Commerce Specialist
Maidenhead based - 2 days per week on-site
REPORTS TO: Head of Sales
MAIN PURPOSE OF JOB
Reporting into the Head of Sales, your responsibilities will be to work closely with the sales team, especially the E-Commerce Manager, supporting the E-Com, Pharmacy & Grocery Channels.
You will also be required to work closely with supporting functions including Digital, Marketing, Shopper Marketing and Supply Chain.
MAIN RESPONSIBILITIES
- Supporting sales and growth targets within sales function
- Support the sales team with day to day tasks including but not limited to submitting promotions, analysing data, forecasting, budgeting trade spend, attending and contributing in internal meetings.
- The main account focus will be working on Amazon, learning dashboards, data sets and supporting the management of the account.
- Bridge the gap between other functions to help support 'one team' way of working.
- Attend external customer meetings when required.
ACCOUNTABILITIES
Account Management
- Support implementing accounts short term & long-term strategy/framework to achieving commercial targets across Amazon and other accounts.
Financial & Forecasting Responsibility
- Support account managers with monthly forecasting cycles
Marketing Support
- Support account managers to work with marketing team to align brand 360 activation with in-store activity.
- Works closely with digital managers to optimize digital traffic & conversion
Internal Business Support
- Support reporting weekly to the business on performance (i.e. overall targets, promotions, digital metrics) with clear recommendations.
- Maintain an impactful presence and be comfortable interacting regularly with senior level management both at Abbott Nutrition and Amazon and other relevant accounts.
- Involved in regional best practice sharing.
Additional List
- Supporting new product/range launches in customers working closely with marketing.
- Build strong relationships internally and with external customers
- Support reporting weekly to the business on performance (i.e. overall targets, promotions, digital metrics) with clear recommendations
- Support working with demand/supply teams to forecast ongoing product performance and ensure accuracy across all relevant accounts
- Supporting on growing ecommerce touchpoints
- Work with digital specialist to optimise digital webpages (i.e. product pages, brand store) to drive engagement and conversion to improve overall digital KPIs
- Support implementing strategies for all E-Com customers.
- Support maintaining a clear yearly roadmap for all accounts and ensure they are implemented on time
- Reporting weekly with clear recommendations to optimise plans
BACKGROUND/EDUCATION
Experience
- Degree educated with a keen passion for E-Commerce and Sales.
- Financial understanding i.e. P&Ls would be beneficial
- Experience of FMCG/pharmaceutical/healthcare industry or appropriate marketing/business sector is preferred.
- Evidence of achieving annual commercial targets
- Excellent cross-functional working experience
- A pro-active drive to learn and develop with the ambition to grow and progress in a company.
- Analytical skills
- A desire to learn
Education:
- Educated to degree level and/or equivalent qualification with relevant commercial experience.
- Competent use of Microsoft Office (Word, Excel, Powerpoint etc.).
Randstad Business Support is acting as an Employment Business in relation to this vacancy.