Job Introduction
Leadership and Management Facilitator
£35,000 - £40,000 plus £3,000 car allowance
Nottingham - hyrbid
Permanent
Acuity Care Group is a leading provider of complex care services, offering personalised support to individuals with a wide range of needs, including brain injuries, learning disabilities, autism, and other complex conditions. Our business units—Bespoke Health & Social Care, Team Brain Injury Support, and Learning Disabilities & Autism—work together to deliver tailored, high-quality care that empowers our clients to live fulfilling lives.
Role Overview:
The Leadership and Management Facilitator will drive leadership excellence across all organisational levels. This role focuses on designing, implementing, and facilitating comprehensive development programmes tailored to operations and support service managers, front-line leaders, and new leaders through induction and continuous development initiatives. Additionally, the role will provide coaching and team development to enhance leadership effectiveness and team dynamics, thereby contributing to improved operational efficiency, employee engagement, and service quality.
Key Responsibilities:
Leadership Development Programmes:
- Design, develop, and deliver tailored leadership development programmes for various levels, including operations and support service managers, front-line leaders, and new leaders.
- Create and implement a structured induction programme for new leaders to ensure effective onboarding and alignment with organisational values and goals.
- Develop a comprehensive leadership skills framework that guides leadership development across the organisation.
Coaching and Team Development:
- Provide individual and group coaching sessions to enhance leadership effectiveness and promote high-performing teams.
- Facilitate team development initiatives that foster better collaboration, communication, and team dynamics.
System Training:
- Develop and deliver training programmes that support leaders in effectively using company systems and tools to improve operational efficiency and decision-making.
Evaluation and Continuous Improvement:
- Implement evaluation methods to assess the effectiveness of leadership development programmes and initiatives.
- Gather feedback from participants and stakeholders to continuously improve programme content and delivery methods.
- Report on the impact of development initiatives on leadership performance, employee engagement, and service quality.
Stakeholder Engagement and Relationship Building:
- Build and maintain strong relationships with senior leaders, managers, and key stakeholders to identify development needs and align programmes with organisational goals.
- Act as a trusted advisor on leadership development, providing guidance and support to enhance team performance and service delivery.
Key Performance Indicators (KPIs):
- Improvement in leadership performance and effectiveness.
- Consistent delivery of standardised leadership practices across the organisation.
- Increased engagement and satisfaction levels among employees.
- Reduced turnover rates and improved retention of leaders.
- Enhanced service quality and client satisfaction.
Person Specification:
Qualifications:
- Professional certification in Leadership Development, Coaching, or Learning and Development (e.g., CIPD, ILM, or equivalent).
- Award in Education and Training (or equivalent qualification) is preferred.
Experience:
- Proven experience designing, developing, and delivering leadership and management development programmes, preferably within the Care Sector or similar environment.
- Experience in coaching, team development, and facilitation of leadership training at various organisational levels.
- Demonstrable experience in working closely with senior leaders and operational managers to identify development needs and create tailored learning solutions.
- Experience in implementing system training and effectively supporting leaders in using company tools.
Skills and Abilities:
- Leadership Development Skills: Strong understanding of leadership theories, models, and practices, with the ability to translate these into practical development initiatives.
- Facilitation and Presentation Skills: Excellent facilitation skills with the ability to engage, inspire, and motivate diverse groups of leaders.
- Coaching and Mentoring Skills: Proven ability to coach and mentor leaders to enhance their performance and team effectiveness.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to convey complex information clearly and effectively.
- Analytical Skills: Ability to evaluate the effectiveness of development programmes using quantitative and qualitative methods.
- Interpersonal Skills: Strong relationship-building skills with the ability to work collaboratively with colleagues at all levels.
- Organisational Skills: Excellent project management and organisational skills, with the ability to manage multiple programmes and initiatives concurrently.
Personal Attributes:
- Proactive: Takes initiative in identifying development needs and creating solutions.
- Empathetic: Understanding of leadership challenges and a commitment to supporting leaders' development.
- Adaptable: Flexible approach and able to deliver training in various formats and settings.
- Detail-oriented: Committed to maintaining high standards in all training materials and delivery.
- Influential: Capable of engaging and influencing stakeholders to support leadership development initiatives.
Additional Requirements:
- Willingness to travel to different locations as required to deliver training programmes.Ability to work flexibly to accommodate varying training schedul