Summary
As a Holiday Operations Assistant, this role could not be more important in ensuring our guests are provided with the perfect stay from the moment they arrive. You will be joining a small but excellent team to deliver this.
The role we are recruiting for is a 0 hours contract with a fixed term until 28/02/25 but with the potential to make permanent. With all year-round work, the regular changeover days do not always fall on the same days, but they are predominately Mondays and Fridays. Flexibility will be required however.
Salary: £11.50 per hour
Duration: Fixed Term
Interview date: Friday 1st November 2024
Internally you will be known as 'Holidays Operation Assistant'
For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here
This role will involve cleaning and preparing to a high standard at Thorington Hall and Thorington Lodge along with the rest of the team.
holidays/thorington-hall-east-anglia
holidays/thorington-lodge-east-anglia
There is also a possibility of work at other cottages we manage in surrounding areas on a cover basis if you are interested. As our cottages are often remote you would need your own transport.
To find out more about what it's like to work within "Holidays" at the National Trust, click here to watch our video.
What you'll be doing
It's the details that make you a brilliant cleaner.
On changeover days you will prepare the cottages in readiness for guests to arrive, ensuring that you clean throughout to the highest standard including making up all beds. We also like you to keep an eye out for any repairs or odd jobs that need doing and report these in time for them to be fixed prior to guest arrival.
Full Personal Protective Equipment(PPE) is provided for all teams and additional extensive measures in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what's possible in this role.
Who we're looking for
- No experience is required, training will be provided
- We'd love to hear from you if you have a great attitude and lots of enthusiasm
The package
The National Trust has the motto ‘For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.