Job Reference: /RK/16-07/1227/2
Job Title: Deep Clean Team Supervisor
Location: Newcastle
Pay Rate: £13.61
Hours per week: Variable Shift Rota - 21:00 - 07:00 - 40 hours per week
Are you passionate about Service Excellence Delivering exceptional results and leading a diverse team Interested to join a leading cleaning company with a reputation for excellence working on an industry leading, prestigious account
Yes . . . .OCS is currently recruiting for a Deep Clean Team Supervisor to join our passionate and driven team in Newcastle, working across the North & Central Regions on the LNER route.
As a member of OCS Deep Clean Team, you will be leading by example, guiding, and getting the most out of your team as well as being an ambassador for excellence.
You will be a champion for OCS & the client, living and breathing the behaviours and being passionate about service expectations. Making critical decisions and delegating on your own will be a large part of being successful in this role, as well as forming strong working relationships with key stakeholders and meeting expectations for your region.
As a Deep Clean Team Supervisor, your primary responsibilities will include:
- The implementation and delivery of the client's cleaning specifications and its services across your designated areas.
- Working to industry standards, using bespoke company specifications and methods. By using the training provided and your proven experience, select the correct materials, tools and equipment to ensure work is carried out safely and efficiently.
- Must be able to follow RAMS and follow our companies H & S procedures and policies.
- Ensure equipment used is validated and is in a safe and working condition
- Ensure working areas are maintained in a clean and safe manner
- Take ownership for stock control ensuring robust practices are in place for the management and reporting of these of processes.
- Ensure all training requirements are in place and that staff are suitably trained to undertake their role and fulfil their responsibilities whilst being a mentor for development.
- You will lead in the Supervision of the client's contract, ensuring services meet the requirements of interface with the clients, service providers and stakeholders, to ensure the expectations are being met and any additional services can be supported.
- Be proactive in your management approach and have you finger on the pulse of all aspects of the business.
Who we're looking for . . .
- Someone with a proven track record in cleaning service delivery, team leadership and who thrives on a challenge.
- Someone with excellent time management skills who can manage multiple workloads and multitask efficiently.
- You will have experience in implementing, reviewing, and achieving high standards for safety, quality, cost, and an interactive, open door Supervisory style.
- Strong interpersonal skills with an ability to operate and build credibility with employees & key stakeholders.
- Excellent diplomacy skills combined with the confidence and resilience to handle challenging situations with innovative problem-solving skills.
- Full clean driver licence
- Ability to be flexible with working hours and rotate between nights and days
Benefits
- Wide range of retail discounts
- Discounted gym membership
- Join our Cycle to Work scheme
- Access to "CHROMA", our internal colleague-led diversity and inclusion community – join a committee or take part in our events
- Access to internal Mental Health First Aiders
- Immediate access to "Opportunity" our internal Learning and Development platform
- Required professional membership fees paid for
- Win monthly Superstar Awards
How to apply
If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!
Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)
https://b/form/f3343c912a8643b69cfdc89dc2bbba8f