Are you an experienced Business Travel Consultant looking for a new opportunity? Do you speak German? My client a reputable Travel Management Company are seeking a German Speaking Business Travel Consultant to join their team on a remote basis, reporting into their Berlin offices. You will be working across a variety of dedicated accounts providing a high end, high touch service.
Key Responsibilities:
- To provide high level customer service to all clients internal and external to the required SLAs and company standards
- Assist with emergency actions, contingency plans, and out of hours requirements
- Ensure client travel policies are adhered to correctly
- To ensure all SLA's and KPI's are consistently met
- Communicate with your manager and business manager regarding client activity to include any positive or negative behaviour, client complaints etc
- To develop and maintain effective working relationships with colleagues in the appropriate offices
- Ensure that all administration team tasks, both internal/external is of the highest standard
- Assist with all reservations and aspects of travel to include air, hotel, rail and car reservations and any other travel related requests received via any client and partners
- Offer travel advice for all types of scenarios
- To be fully conversant in all operational working practices
Experience Required:
- Proven advanced industry experience in all areas of travel management operations is essential
- Native German speaker
- Fully confident in using GDS systems - Sabre preferred or Galileo
- Excellent understanding of fares and ticketing ideally to BA1/2 level or equivalent
- Adept using Microsoft Office software
- Extensive industry experience in all areas of the reservations process
Working Hours & Package:
This is a remote role, working hours will operate between Monday - Friday with shifts between the hours of 8:30am-6pm
Salary dependant on experience and skillset is up to £35k, along with excellent
Interested?
To apply for the position of German Speaking Business Travel Consultant Click 'apply' to submit your CV
This role is being managed by / Tel:
Please note that only candidates who meet the shortlisted requirements will be contacted