Are you a proactive and customer-focused professional with a knack for sales? Our prominent UK distribution client, situated in the heart of London, is on the lookout for a dynamic and astute Internal Account Manager to join their bustling sales and marketing team.
Role Overview:
As an Internal Account Manager, you'll play a pivotal role in managing sales inquiries via email and phone, making proactive outbound calls to existing customers to identify their needs, and introducing them to our latest products. Your day-to-day responsibilities will include:
- Sales and Customer Management: Handle inbound inquiries and take orders from customers, ensuring a seamless and satisfying customer experience.
- Proactive Outreach: Engage in outbound calls to existing customers, identifying opportunities for upselling and cross-selling.
- Reporting: Generate and manage various reports, from supplier performance to sales analytics, providing valuable insights to the team.
- Stock Management: Monitor and manage stock levels using our in-house system (full training provided).
- Order Processing: Update CRM with accurate order details and ensure timely monitoring of deliveries.
- Customer Support: Address customer queries with confidence and professionalism, maintaining our high standards of customer service.
Key Skills and Experience:
- Sales Experience: Proven track record in a sales role, demonstrating the ability to thrive in a fast-paced environment.
- Customer Service Excellence: Strong interpersonal skills and a dedication to providing top-notch customer service.
- Proactive Approach: Confident in making proactive calls and capable of thinking quickly to meet customer needs.
- Technical Proficiency: Competent in IT and Microsoft Office, with the ability to quickly learn and adapt to new systems.
- Communication: Excellent verbal and written communication skills, ensuring clear and effective interactions with customers and team members.
Why Join Us?
- Dynamic Environment: Be part of a vibrant and supportive team where every day brings new challenges and opportunities.
- Growth Opportunities: Access ongoing training and development to enhance your skills and advance your career.
- Central Location: Work in a prime London location with excellent transport links.
If you're a motivated individual with a passion for sales and customer service, we want to hear from you. Take the next step in your career and join our dedicated team.
Please note:
As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.
In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.