Freightserve recruitment are looking for a Key Account Customer Service Coordinatior for a major freight Forwarder based in the Feltham, Middlesex area.
Duties:-
Timely and effective communication with Customers, partners & internal departments via e-mail & telephone.
Overseeing a major Key client (Airline)
Updating / Verifying the in-house system with customer booking details.
Liaise with overseas offices to ensure customer commitments are delivered upon.
Effective monitoring to ensure deliveries are completed within the agreed timelines.
Ensure that all Delivery and Collection consignments are conforming to correct information.
Pro-active problem solving with customers and colleagues when issues arise.
Provide KPI and reports both externally and internally where required
Hours: Monday - Friday 0900 - 1730
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.