Do you have experience working with clients and focusing on customer service excellence?
We are looking for a Retail Sales Executive to join our Automotive Team, supporting our clients and ensuring their needs and requirements are met. You will be required to support the Sales Operations Manager in the management of the portfolio of existing accounts and be the primary line of contact for our customers.
This role will provide information needed to ensure that vehicles are managed effectively through the remarketing process.
You will be working with other areas of Copart to support the allocation of vehicles and maintain records of updated information to ensure reporting data is accurate and current. These reports will provide MI and auction data in both pre-auction and post auction. As part of this role, you will be contributing to our continuous improvement attributes and improving current processes and procedures so we can meet our client's SLAs.
What we need from you
- Experience of working within a customer service environment
- Ability to multi-task and manage multiple stakeholders
- Excellent email/telephone communication skills
- Proficient in Microsoft Office
- Good self-motivation and enthusiasm for learning
- Great attention to detail
- Ability to travel to other sites i.e. Copart or Clients
What we offer you in return
- 23 days holiday plus bank holidays
- Plus an additional day per year to celebrate a special occasion and a paid day to volunteer for a charity of your choice
- Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
- Contributory Personal Pension Plan
- Life Assurance cover
- The ability to purchase shares in a successful global company at a discounted rate
- An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.