Our client, a leading London university, is looking to recruit a full-time (35 hours per week) temporary Programme Administrator to support them during this busy time. This post will be Monday-Friday, hours will be 10am-6pm and the post will be eligible for hybrid working, normally 2 days per week onsite, equipment will be provided for homeworking for the other 3 days. They are looking for someone to join them as soon as possible, and anticipating that this will be for 8 weeks, with a possibility to extend.
In this post, duties will include the following:
- Support the delivery of modules and programmes of study, dealing effectively with relevant college processes, systems and procedures.
- Deal with student queries and concerns sympathetically and effectively, in all cases following college policies and procedures to ensure a consistent and high-quality student experience.
- Support student success and wellbeing.
- Provide administrative support to ensure the smooth running of operations.
- Support the activities of the faculty.
To be considered for this post, you will have worked within a similar post, including the following criteria:
- Previous experience of working in an academic department in higher education, or another role from within a university
- Knowledge and confident user of the database SITS
- Working with assessments (mark sheets, mark entry, student records)
- Excellent written and oral communication skills, including the ability to draft documents and correspondence.
- Excellent working knowledge of Microsoft Office (including Excel) and the ability to quickly learn new systems.
- Understanding of good customer service, and ability deliver this to a high standard.
The post is looking to start as soon as possible, and so you will need to be available at short notice, or immediately for consideration.
If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV by clicking 'apply now' below.