Family Engagement Officer
Service care Solution are currently recruiting for a Family Engagement Officer in Hillingdon.
The Family Engagement Officer will engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.
Main Responsibilities
As a Family Engagement Officer, you will be responsible for:
- To provide the day to day front of house management and administration functions for the centre.
- To be confident in using databases and inputting information
- To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre.
- To establish and maintain good relationships with all site users, parents/carers and visitors and to enhance community development.
- To manage enquiries to the children's centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.
Requirements:
- Enhanced DBS
- Experience of using a range of ICT software systems and packages
- Experience in a similar role
Working with Service Care Solutions comes with many benefits, including:
- A specialist consultant within an experience and dedicated recruitment team
- Excellent rates of pay
- Payroll services twice a week
If you are interested in the Family Engagement Officer role, or know of anyone who may be, please contact Emma at Service Care Solutions on or email
Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!