New Homes Advisor - Temporary contract approx. 6 months
The essentials:
- Working hours: Thursday to Monday (ncluding weekends) 9:30am - 5pm
- Location: Onsite in Basingstoke
- Salary: £14ph - £17ph + holiday pay, depending on experience
- To start: ASAP
What you'll do:
- Take calls and enquiries to the site, book appointments and show prospective buyers around the site
- Answering Rightmove enquiries, updating the database and advising to the relevant teams / departments as required to ensure follow ups
- Attending weekly site visits with site / project managers to discuss progress of the site and when plots will go live
- Progressing sales of new homes, liaising with solicitors and buyers to keep all parties updated through to completion
- Providing new home owners with all compliance materials such as gas safety certificates as needed and ensuring that everything runs smoothly on sale day
- Dealing with any snagging issues for new home owners and passing to the relevant teams / departments to resolve, keeping home owners updated as required
What you'll need to succeed in the role:
- Previous experience in account management, customer service/customer development or retail sales. There's no cold calling and full training is provided
- Good communication skills both written and verbal
- IT skills - proficient in MS office
- Ability to work autonomously and unsupervised (this is a standalone role)
- Strong organisational skills and attention to detail