About The Role
To work as a part of the operational OCS Team. The Domestic Cleaner will be required to exercise initiative and judgement to ensure the provision of an efficient, effective and a quality 'front of house' service that is supportive to the wards/departments and outer areas. The post holder will be courteous and caring to patients, visitors, all service users, and Hospital Staff.
This Job Description is an outline of the key tasks and responsibilities of the Domestic Cleaner and is not intended as an exhaustive list. The job description may be subject to regular review and amendment in the light of service development and to reflect the changing needs of OCS and the Trust's services, as well as the personal development needs of the post holder. Any review will be undertaken in conjunction with the post holder and in line with OCS policy.
You will be working Monday to Friday, 05:00 to 20:00, 55 hours per day, on a permanent, full-time basis.
Main Duties & Responsibilities of the Role:
- To work in accordance with the day-to-day tasks and activities, as assigned
- Work to standard operational procedures.
- Performance of duties in accordance with approved methods, frequencies and standards.
- Use of equipment machinery, COSHH and cleaning materials as directed.
- Compliance with the uniform policy
- Attend relevant training courses as directed
- Adopt a flexible approach when undertaking domestic duties as part of a team, including colleagues and other staff, working towards the highest possible standards of patient care.
- Ward cleaning and use of machinery as necessary
- Completion of Datix reporting system
- Perform cleaning standards to National Standards and Quality assurance procedures on wards and Departments, take corrective action when necessary.
- Liaises with wards, departments and accommodation
- Report accidents at work and defects with machinery and buildings.
- Complete training in conjunction with the Domestic Services Training protocol
- Maintain departmental records including cleaning checklists
- Requirement to support and participate in audits as required
- Adhere to all cleaning schedules for all areas across the site
- Communicate effectively with colleagues and members of Trust staff
- Communicate with tact and sensitivity in contact and communication with patients and service users.
- Fosters good working relationships within own team and across the wider teams.
- Treat patients and service users with dignity and respect.
- Ensure that confidentiality is maintained, when in contact with patients and service users
- Replenish all supplies of cleaning materials ensuing stock levels are maintained
- To complete own time sheets/work records accurately and submit them on time
About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.