About the role
As a Project Test Manager you'll be responsible for supporting and reporting on test activities during implementation projects or programmes for Zellis' Strategic and Enterprise customers.
As a Project Test Manager you'll have excellent stakeholder management and client relationship building skills and will be responsible for successful support, reporting back on various phases of testing, and measurement of various phases of testing over multiple customer projects. This role will work closely with the Implementation Project or Programme Manager, Application Consultants and the bespoke delivery teams. You'll also partner with customer Programme, Project and Test Managers and Testers to achieve the relevant delivery milestones on time, at the highest level of quality and on budget.
Please note this role is for an initial 6 month fixed-term contract. There will be some travel required to Zellis offices. You'll also be required to make regular visits to customer sites, primarily in Hertfordshire.
In this role your key responsibilities will include:
- Managing customer expectations, communicating test results and status updates, and maintaining a positive and productive relationship with customers.
- Collaborating with Project Managers, Developers, and other team members to ensure timely and efficient delivery of testing services
- Test planning, test strategy, defect management, and risk mitigation planning.
- Working closely with Test Analysts and Application Consultants in troubleshooting critical defects on defect resolution.
- Participating in daily scrum meetings and weekly project meetings, providing test status by highlighting risks.
- Facilitating and owning defect triage meetings and informing senior management of risks / issues discovered while testing.
- Continuous improvement of testing strategies based on learnings from field issues.
- Coordinating and managing functional and non-functional test activities, including phases such as system testing, systems integration testing (SIT), user acceptance testing (UAT), parallel run or parallel comparison testing, business /operational acceptance testing, and volume / performance scenario testing.
- Reviewing test status and test evidence, ensuring testing deliverables are of high quality and meeting standards, and validating SLAs were met.
- Ensuring that Test Analysts create test scenarios, test scripts and test cases in accordance with the test strategy, with the necessary input and guidance.
- Coaching and supporting more inexperienced Test Analysts and Application Consultants in the delivery of testing activities.
Skills & experience
- Acting as a Project Test Manager leading testing on medium-large scale implementation, software, advisory or Managed Services customers with medium-large scale employee volumes (over 10,000 EEs and £300k+ budgets).
- Understands, applies and advises appropriate methods, tools, applications and processes (driving continuous improvement of standard operating processes).
- Significant influence within areas of multi-specialism (internally & with customers).
- Follows an expert approach to identifying and resolving highly complex risks and issues.
- Anticipates and raises business or reputationally impacting risks and issues to enable them to be mitigated.
- Defines problem statements and completes root cause analysis for risks and issues.
- Experience working in the HR & Payroll software and / or outsourcing industry (preferred).
Benefits & culture
At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that you and your people do better. Our multi-award-winning products pay over five million employees a year, with almost half (42%) of the FTSE 100, 50% of the top retailers and 30% of the top universities in the UK & Ireland as customers, making us the largest provider of Payroll and HR software and managed services.
Our vision is to be the clear leader in pay, reward, analytics, and people experiences. We're passionate about creating an environment where people want to join, belong to, and be part of a progressive organisation. Our values, which were defined with input from all of our 2,000 colleagues, we live and breathe every day:
- Unstoppable together.
- Always learning.
- Make it count.
- Think scale.
Our people are critical to our ongoing success; we're proud of our inclusive culture that gives you the platform to grow, challenge the status quo and play a crucial role in further enhancing our market position as the leading provider of HR & Payroll software and services. With Zellis you'll have the chance to stretch and challenge yourself in an environment that's varied, flexible and hugely supportive.
We also love to reward and recognise our brilliant colleagues. As part of your benefits package, you'll receive:
- A competitive base salary.
- 25 days annual leave, plus your birthday off and the opportunity to buy additional holiday.
- Private medical insurance.
- Life assurance 4x salary.
- Enhanced pension scheme with company contributions up to 8.5%.
- A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.