Role Overview
This is a new role to further support the growth of the department following a recent client win, increasing our turnover by 6%. This is your opportunity to make an impact within a high performing team.
Key Responsibilities
- Reporting to clients (standard and client specific reporting) ensuring all SLAs and KPIs are adhered to
- Principal point of contact for client queries, providing support and advice
- Carry out Balance Sheet reviews and remedial work, with full narrative
- Management a small team responsible for managing resource levels, performance management and development
- Compliance with Savills's policies and procedures
Key Skills
- Excellent Communication and organisational skills
- Client and result focused
- Ability to work to strict deliverable deadlines
- Strong Analytical skills
Additional Responsibilities
- Manage and maintain the property and tenant (lease) database for all clients under remit
- Instruct Treasury department (following the relevant approvals) of the following;
- Demand Rent, Service charge and other monies from Tenants
- Collection of monies
- Transfer of Rent monies to client
- Amendments to Client Accounts
- Payment of client property related transactions
- General maintenance of client funds i.e. tenant refunds etc.
- Responsible for understanding, preparing and reviewing property take on and handover information
Team Overview
The Birmingham client account team consists of the head of department, 2 senior managers at associate director level and 3 team leaders of an associate grade and a team of 17 client accountants/apprentices. The working environment is thriving as we continue to grow the best performing team within Savills.
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.