We are currently recruiting for a Day Concierge to join a luxury development in London SW10.
Shift Pattern: 4 on, 4 off: 7am - 7pm
Salary: £28,000 per annum
Main Duties:
- Deliver excellent customer service to all residents.
- Greet all residents professionally and courteously.
- Proactively anticipate resident's needs.
- Aid and engage with all guests/residents and colleagues within the development.
- Always act as an ambassador for the company.
Requirements:
- Proven experience in concierge or reception operations or a similar role, preferably in a residential or hospitality setting.
- Strong communication and interpersonal skills to provide excellent customer service and interact with residents and guests professionally.
- Ability to remain composed and act decisively in high-pressure situations or emergencies.
- Familiarity with security systems, CCTV, and access control technologies.
- Knowledge of fire safety protocols and first aid is advantageous.
The successful candidate must be able to provide excellent references and be willing to undergo full vetting checks.