**Portfolio Manager
Salary: £25,000 basic + commission
Location: Leeds 16 - Easily accessible on the outer ring road, with free parking, air conditioning, and nearby coffee spots.
**Why Join Us?
- Entrepreneurial leaders with a growth mindset
- Great office environment
- Employee rewards program
- Quarterly and yearly celebrations
- Continuing training and formal education support
- Personal development, wealth & happiness initiatives
- Fun Fridays - Dress down and celebrate a week well spent!
- Weekly fresh fruit delivered to the office
**The Role
We are looking for a Phenomenal Portfolio Manager to join our growing Lettings Team. You will manage a portfolio of residential properties, ensuring compliance with legal requirements, high standards of maintenance, and tenant satisfaction. You'll act as the primary point of contact for landlords, tenants, and contractors, while maintaining strong relationships and resolving any issues swiftly and professionally.
**Key Responsibilities:
**Property Management:
- Oversee day-to-day management of residential properties
- Coordinate repairs, maintenance, and refurbishments
- Conduct regular property inspections for safety compliance
- Manage gas and electricity certifications
**Tenant Relations:
- Serve as primary contact for tenant queries and concerns
- Manage move-ins, move-outs, and inventory reports
- Resolve tenant disputes and handle file progression from application to move-in
**Landlord Relations:
- Maintain strong relationships with landlords, offering regular updates
- Provide financial summaries, property inspections, and market analysis
- Advise on legal compliance, market trends, and best practices
**Financial Management:
- Oversee rent collection and manage service charges, contractor invoices, and property expenses
- Prepare property budgets and manage arrears chasing
- Handle rent increases, renewals, and ensure legal compliance
**Void Management & End of Lease:
- Minimise void periods through proactive marketing and tenant transitions
- Manage deposit returns and end-of-lease inspections
**Viewings & Applications:
- Conduct property viewings and negotiate rental applications
**Legal Compliance:
- Ensure properties comply with relevant legislation
- Stay up to date on legal changes and adjust management practices accordingly
**Communication & Team Collaboration:
- Maintain consistent communication with all stakeholders
- Collaborate with maintenance, accounts, and lettings teams
- Mentor junior team members and share best practices
**Who We're Looking For:
- Strong organisational and communication skills
- Ability to work independently and collaboratively
- Keen eye for detail and accuracy
- Experience in property management or a related field
- Self-motivated with a focus on delivering high-quality customer service
**Additional Information:
- Hours: 37.5 hours per week
- Holidays: 20 days + Bank Holidays + Christmas Closedown + 1 extra day per year for loyalty
- Pension: Auto-enrollment in the workplace pension scheme
Job Type: Permanent, Full-time
Ready to take the next step in your career? Apply today and join our team!