Financial Crime Assistant
Location: Farnborough
Salary: £26,000
Hours: Mon-Fri 10-6 or 11-7 (candidate can choose) + 1 weekend every 8 weeks + Bank Holidays on a rota
Hybrid: 2 days from home, 3 days in the office
My client is a UK-based fintech company who is looking for a Financial Crime Assistant to come on board and join their team. You will use your knowledge, skills, and instincts to review customer account activity while supporting other teams within the business to resolve customer issues quickly with a Financial Crime perspective.
Responsibilities:
Use your knowledge, skills, and instincts to review customer account activity whilst supporting other teams within the business to resolve customer issues quickly with a Financial Crime perspective
Contribute to team meetings on departmental strategy.
Perform multiple administrative duties and departmental tasks as and when necessary
Perform customer screening against the PEPs and sanctions Lists.
Work to ensure that the business fraud cost is kept to an optimal level, whilst minimising the impact on genuine customers.
Identify, investigate, and document fraud/abuse trends and patterns via the review of automated alerts raised by internal tools.
Review incoming UK chargebacks and provide Financial Crime assessment (1st vs 3rd party classifications), appealing decisions as appropriate.
Develop knowledge of processes, regulations, and applicable law regulation on credit card fraud and fraud recovery through research of internal/external resources and assisting more experienced Fraud Investigators.
Skills & Experience:
2+ of experience in a FinTech or Fraud Prevention environment
Experience within a similar role in a Financial Institution
Experience in card processing is essential
Basic Excel skills (training will be provided where required)
Fluent in English across both spoken and written communications
A forward-thinking mentality and a proactive attitude in working collaboratively with multiple internal departments
Ability to work under pressure making quick, but informed decisions with many information resources at once
Extreme attention to detail
Benefits:
Workplace pension plan
31 days of holiday (including all but 2 public holidays)
Great company events local & abroad!
Your Birthday Day off
5 days annual leave carry-over
An excellent Induction & onboarding program with ongoing learning & development throughout your career
Family-friendly leave policies
A choice between Bupa Health Cash Plan or Bupa Private Medical
Death in service (4x your annual salary from month 1)
Physical and Mental Wellbeing support and platforms for you and your family
Enhanced maternity leave (20 weeks full basic pay after 2 years' service and 26 weeks full basic pay after 3
years' service)
Paternity leave (4 weeks full pay after probation)
Salary Sacrifice options