We have the unique ability to use insights to drive impact. This means we ground everything we do in a deep understanding of what people care about – what makes them tick, what's inhibiting change, what really matters. And we use that to fuel their Employee Experience, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behaviour change and drives business results.
Our people come from diverse backgrounds and bring a range of skills and capabilities – we're insights masters,change catalysts, storytellers, culture shapers, organisation strategists, digital champions and more. Our colleagues know the power of bringing these capabilities and our offerings together to develop and execute highimpact solutions for our clients' most complex challenges.Together, we're all about powering ambitions - of our colleagues, our clients and their people.
As a Lead Associate within Communications and Engagement Solutions, you will be a key contributor to the development and execution of strategies and technology solutions that support Employee Experience changes and HR programmes (spanning rewards, pensions, benefits, organisation transformation, wellbeing, and culture). You will draw on your imagination, creativity, and exceptional writing skills to help clients communicate effectively with their employees about a range of subjects and across a range of media – and support your own project teams in delivering high-quality and innovative work.
The Role:
- Partner with senior colleagues to design and deliver Communication & Engagement solutions that engage employees, drive action, and instill changes in employee behaviour.
- Work independently to draft communications, across print and digital, translating complex concepts into clear, compelling, innovative and engaging content.
- Work with in-house designers, agencies and other creative partners to develop the "look and feel" of
communications.
- Support senior colleagues with the day-to-day project management of client and/or internal activities,
acting as liaison with internal colleagues and external providers to ensure data and materials are
transmitted accurately, deadlines are clear and met, meetings are scheduled, and communication is
consistent, raising issues where appropriate with senior colleagues.
- Take Employee Experience insights gathered through your own and others' work and use these to deliver measurable results for clients.
- Effectively present client deliverables at client meetings and help the project team build trusted advisor relationships.
- Contribute to the development of intellectual capital, including new tools, solutions, and approaches
around Employee Experience.
- Identify opportunities to further develop technical knowledge and skills across a variety of industries and human capital areas.
The Requirement:
- Previous experience in communication (internal and/or external).
- Agency or consulting experience (e.g. communications agencies or traditional HR consulting firms) is a
bonus.
- Knowledge in areas such as HR, benefits, rewards, pensions, organisation change, careers and branding
is a bonus.
- Knowledge of current communication and change management trends, marketing and technology (digital
and social media), and ability to apply that knowledge to client-focused solutions.
- Strong written and oral communication skills, demonstrating creativity and technical expertise.
- Proven ability to manage competing priorities and carry out well-defined assignments, according to
established guidelines, with little to no supervision.
- Experience working with in-house designers, agencies or other creative partners.
- Experience working in teams to deliver objectives.
- Proven ability to analyse, organise and interpret information; and draw conclusions in a logical, systematic
way.
- Bachelor's degree (advanced degrees preferable)
- Availability to travel on an as-needed basis
WTW is an equal opportunity employer, WTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organisation, ourselves and our clients to hire and develop the best people we can find. We willcontinually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company -sponsored development programmes and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.