Customer Service Advisor
Are you passionate about the art industry and looking for your next step as a customer service advisor?...
We have an exciting opportunity to work for our client based in Colnbrook who ships all things art around the UK.
Main Duties Include:
- Taking inbound calls to the art team – liaising with galleries, agents, artists, and buyers about the collection and shipping of artworks. This will be via the telephone and a shared inbox system.
- Data entry – booking collections, deliveries, and shipments onto CODA (our shipping system)
- Tracking shipment progress through our supplier network and updating CODA with the latest delivery information and POD. Advising the art team and clients of delays.
- Learning to price and quote for packing, insurance, and shipping.
- Booking packing jobs with our professional packing partner.
- Arranging storage at our premises for art clients and booking in said storage.
Work schedule
: Monday to Friday
Hours
: 09:00 - 18:00
Salary
: £23,795.00
Applicants must be organised and methodical with an excellent telephone and email manner. Good keyboard skills and sound geographical knowledge are essential. Full training on our shipping system will be given.
If you think you are suitable for the role get in touch! We look forward to hearing from you.