?? Job Opportunity: Membership Administrator - Call Campaign ??
Are you an experienced professional with a great telephone manner and administrative expertise? Our client, a dynamic membership organisation in Central London, is seeking an administrator with strong customer service experience to join their team across a 5-week call campaign.
�? Role Overview:
As a Membership Administrator, you will play a crucial role in our client's call campaign. Your main responsibility will be to engage with potential members over the phone using your excellent telephone manner. Previous experience in a call centre environment would be desirable as you will be expected to effectively follow a script and provide exceptional customer service to callers. In addition to your communication skills, you will also have strong administrative experience and demonstrate the ability to follow processes accurately and efficiently.
?? Key Responsibilities:
- Engage with potential members over the phone, following a script.
- Provide exceptional customer service and address inquiries and concerns professionally.
- Maintain accurate and up-to-date records of all interactions.
- Follow administrative processes and ensure data entry is completed accurately.
- Collaborate with the membership operations team to achieve campaign goals.
?? Compensation and Hours:
- Hourly Rate: £13.50 - £14.50
- Contract Type: Temporary
- Start Date: Mid-August
- Length: 5 weeks
- Working Pattern: Full Time, Monday - Friday (hybrid)
?? Location:
Based in Holborn, London, our client's office conveniently located just a 3-minute walk from Holborn train station.
?? Qualifications and Skills:
- Excellent telephone manner and customer service skills.
- Previous experience in a call centre environment is desirable.
- Strong administrative experience and ability to follow processes accurately.
- Good computer literacy and proficiency in Microsoft Office.
- Excellent attention to detail and organisational skills.
? Why Temp with Office Angels: We would love for you to join us! Some of the great perks of temping through Office Angels include:
- Hybrid working model.
- Flexible working hours.
- Office Angels Boost benefits - The BEST temp benefits! �?
- Weekly pay and recognition through the Temporary Candidate of the Month award.
- Dedicated consultant for additional support.
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