Business Development Manager
Lincat is one of the world's leading names in commercial catering equipment. In short Lincat stands for quality. Allied to our vast experience is an ongoing commitment to customer satisfaction, research and development which has enabled us to deliver high quality products for 50 years.
We are currently recruiting for a Business Development Manager for the North West & Scotland region. You will be required to travel across the North West and Scotland with a preference of living in the region.
Key Areas of Responsibility
To establish, develop and generate new business within a specified list of Regional Distributors to ensure targeted growth within the region of 20% pa.
- Establish, develop and maintain successful relationships at all levels, from Board to Field Sales to develop new business opportunities.
- Identify, develop and establish new end user business to drive through specified distributors.
- Identify, develop and establish new business, including to expand public sector customer base.
- Identify and develop new potential distributors.
- Seek out, recommend and develop new product development and key product opportunities by surveying consumer needs and trends and tracking competitors.
- Keep abreast with products, market conditions and competitive activities, advertising and promotional trends through research, reading professional publications and developing and maintaining personal networks.
- Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products.
- Work effectively with the internal sales team, external colleagues and partners, developing new business ideas.
- Work effectively with the Lincat Marketing department to develop consistent lead generation, new business ideas and opportunities.
- Participate in trade shows, events and conventions.
- Update the CRM system on a daily basis to ensure that the company has a current view of all customer relationships.
- Expedite and support the resolution of customer problems and complaints.
- Structure time and plan journeys within the region to ensure effective visits within the region.
- Work flexibly as a full team member by covering for holidays and absence, by role re-allocation and carrying out any other duties, which may reasonably be requested of the role when required.
Qualifications, Knowledge, Skills, Experience
Essential Experience
- Successful sales track record preferably in the commercial catering equipment Industry.
- Experience and knowledge of end user and distributor selling, developing end users to specify products via a distributor and targeted sales growth, developed from specific accounts.
Essential Skills and Knowledge
- Proactive approach and able make decisions and to take appropriate actions, in line with agreed policy and objectives, with minimal reference to the Sales Director.
- High level organisational and time management skills and the ability to pragmatically assess and manage priorities.
- Excellent communication and interpersonal skills with the ability to deal professionally and empathetically with all clients, internal and external stakeholders.
- The ability to assess customer demand commercially, alongside cost implications and to negotiate skillfully, and confidently.
- A high level of attention to detail in order to ensure accuracy, monitor results.
- Probing and enquiring mind in order to be able to explore options and fully and properly develop business opportunities and ideas.
- Flexible in approach to work and willing to work in all areas of the sales team.
- Computer literate, specifically Microsoft Office, able to use spreadsheet formulae and calculations to produce accurate and articulate meeting and visit reports, commercially orientated reports and correspondence.
- Knowledge of CRM systems and how to use them to greatest effect.
- Ability to travel.