Administrator for School Taxi Service for Disabled Children
Location: Horley
Hours: Monday to Friday - 7:30am-4:30pm (30 minutes paid break)
Employment Type: Full-time, Permanent (6-month probationary period)
Our client is a dedicated service provider, offering specialised transportation for disabled children to and from school. Mission is to ensure every child has safe, reliable, and timely transport, fostering their education and well-being. Seeking an Administrator to join their dynamic team and contribute to high standards of service and compliance.
Job Summary:
The Administrator will play a crucial role in the daily operations of the school taxi service. This position requires a highly organised individual who can manage a busy workload, handle multiple time-critical tasks, and ensure all processes comply with regulatory standards. The ideal candidate will have exceptional organisational skills, the ability to prioritise effectively, and a commitment to maintaining high levels of accuracy and compliance.
Key Responsibilities:
Scheduling and Coordination:
- Organise and manage daily schedules for taxi drivers and routes.
- Communicate with schools, parents, and drivers to confirm pick-up and drop-off times.
- Adjust schedules as needed in response to changes or emergencies.
Compliance Management:
- Ensure all drivers have up-to-date certifications and background checks.
- Maintain accurate records of vehicle maintenance, insurance, and inspections.
- Monitor compliance with all relevant regulations and policies.
Administrative Duties:
- Answer phone calls and emails promptly and professionally.
- Maintain organised and up-to-date files and records.
- Prepare and distribute daily, weekly, and monthly reports as required.
Communication:
- Serve as a primary point of contact for parents, drivers, and school staff.
- Address and resolve any issues or concerns related to transportation services.
- Provide clear and timely communication to all stakeholders.
Time Management:
- Prioritise tasks to manage a high volume of work effectively.
- Ensure all time-sensitive processes are completed accurately and on schedule.
- Implement strategies to improve efficiency and workflow.
Required Skills and Qualifications:
- Organisational Skills: Exceptional ability to manage multiple tasks, keep detailed records, and maintain an organised workspace.
- Time Management: Proven ability to handle a busy workload and meet deadlines in a fast-paced environment.
- Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and professionally.
- Attention to Detail: High level of accuracy in all tasks, particularly in maintaining compliance records and scheduling.
- Problem-Solving: Strong problem-solving skills, with the ability to adapt to changing circumstances and resolve issues quickly.
- Technical Proficiency: Competence with office software (e.g., Microsoft Office Suite) and ability to learn new systems quickly.
- Interpersonal Skills: Ability to work effectively with a diverse range of individuals, including children, parents, drivers, passenger assistant, and school staff.
Please apply online or call Amanda Nash for more information