This role has a starting salary of £22,599 per annum, based on a 36-hour working week. This role is a 24-month fixed term apprenticeship opportunity.
We are very excited to be recruiting a School Relationships Apprentice for the fantastic School Relationships and Support Service here at Surrey County Council. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and welcome applications from all under represented groups, particularly those with EHCP's or any additional needs.
Rewards and Benefits
- The chance to get paid to learn and use your own personal talents to shape your future
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About Us
The School Relationships and Support Service work directly with schools to provide leadership support for general queries, critical incidents, and complaints. The service provides schools with online learning opportunities for children unable to access their education in school for all, or part of the time. In addition, the service facilitates the management and delivery of the Surrey Education Services online hub for school leaders which includes the council's commercial activities with schools.
Please note: This apprenticeship is only available for those who will not be enrolled in another government funded programme as of 1st September 2024 and do not possess a qualification at a higher or the same level as this one in the same subject. If you have any questions regarding your eligibility please contact .
About your Apprenticeship
We want this apprenticeship to be an opportunity for you to gain experience across a wide range of duties putting you in the best position to succeed in your apprenticeship qualification and take the first steps on your career journey! In this role, you will:
- Work with team colleagues to provide information and administrative support to meet the needs of the School Support Team, Surrey Education Services, Free School Meal Checking Service and Surrey Online School, the council and partnerships
- Provide accessible advice and guidance; where required, undertake triage to enable enquirers to access additional support from the service and wider Council and partnership agencies
- Develop, utilise and maintain a range of electronic databases and information sources to support service activity
- Input and upload service information, data, and resources to Surrey Education Services hub
- Maintain, process and share where appropriate sensitive information and data in accordance with policies and procedures
We won't be expecting you to jump in and be able to do this all from day one. You'll first go through an induction period allowing you to get used to the office and the team. The learning side of your apprenticeship will be delivered by Surrey Adult Learning. As you progress through your course, learning is delivered through a mix of mandatory face to face, virtual and one to one sessions that will take place every 6-8 weeks. In addition to the apprenticeship programme we have an internal development programme for apprentices that will support you to learn and grow professionally and personally.
As your qualification comes to an end and you begin to turn your eye to the future, we have a fantastic support programme in place that will put you in the best position to take the next step on your exciting career journey.
Applying with us is simple! We aren't asking for a CV; all we ask is that you answer a few questions about yourself and the role you're applying for to see if this job is a good match for you! They will be:
- What excites you about applying for this apprenticeship?
- Tell us about a time when you took the initiative to learn something new outside of education. It could be a hobby, skill, or subject that interested you. How did you go about learning it? What did you gain from the experience? Did you come up against any challenges?
- Describe a team project or group activity you were involved in. What was your role and how did you contribute to the team's success? Did you come up against any obstacles? How did you overcome them?
- Tell us about a time that you have used your initiative to deliver a good customer experience.
If you do not hold an English and Maths GCSE graded A-C or 4-9, you will be required to complete these in addition to the apprenticeship in order to achieve the apprenticeship qualification. Additional tutoring and support will be provided. Please see the Business Administration Apprenticeship Standard before applying, linked on our website.
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.The job advert closes at 23:59 on 28/07/2024 with interviews to follow.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.