Team Lead - Field Engineer | Kidderminster | Onsite | £30,000
Are you a Field Engineer who is keen on technology and has experience with office moves and installations? Are you looking to take the next step in your career and lead a team? I'm currently working with a leading Managed Service Provider based in Kidderminster, dedicated to delivering innovative IT solutions and support to businesses across various industries.
The Role
You will be a proactive and skilled Field Engineer with experience with hardware including office moves, decommissions, printer services and more. You will be a good communicator and have the ability to get the best out of a team. You will be working on customer sites providing expert support on a wide range of IT issues. You will need to be willing to travel and understand the importance of good customer service.
Key Responsibilities
- Troubleshoot and resolve hardware issues, including repairs, installations, and upgrades.
- Deliver and collect hardware from clients.
- Work in a team on office relocations and hardware rollouts.
- Set up printers and office hardware.
- Lead a team and be proactive in talking with customers.
About You
- Strong knowledge of hardware troubleshooting (PCs, servers, printers).
- Excellent problem-solving and multitasking abilities.
- Strong communication skills with the ability to explain technical issues to non-technical users.
- Attention to detail and ability to work independently under pressure.
- Clean driving license.
- Clear DBS.
- Preferably experience in leading a team, however would consider no experience for the right personality and someone looking to take the next step.
Benefits
- Opportunities for career growth.
- Regular training and development opportunities.
- A supportive and collaborative working environment.