A leading global and integrated logistics provider, is seeking a skilled and experienced Ocean Freight Operator to join our dynamic team.
About the Role:
The Ocean Freight Operator plays a crucial role in ensuring the smooth and efficient execution of ocean freight shipments. This position requires a strong understanding of ocean freight operations, documentation, and trade terms.
Responsibilities:
- Coordinate and manage ocean freight shipments from booking to delivery, ensuring timely and accurate execution.
- Prepare and process necessary documentation, including shipping instructions, bills of lading, customs declarations, and invoices.
- Liaise with shipping lines, customs brokers, and other stakeholders to ensure smooth shipment flow.
- Monitor and track shipments, providing updates to customers and resolving any issues that may arise.
- Negotiate freight rates and contract terms with shipping lines.
- Handle customs clearance procedures, including documentation and payment.
- Provide excellent customer service, addressing customer inquiries and resolving issues promptly.
- Stay updated on industry regulations, tariffs, and trade agreements.
- Assist in the development and implementation of process improvements to enhance operational efficiency.
- Collaborate with other departments within the company to ensure seamless communication and coordination.
- Analyze and report on key performance indicators (KPIs) related to ocean freight operations.
Qualifications:
- Minimum of 3 years of experience in ocean freight operations.
- Strong understanding of ocean freight documentation and procedures.
- Excellent organizational and time management skills.
- Attention to detail and accuracy.
- Good communication and interpersonal skills.
- Proficiency in Microsoft Office Suite.
- Knowledge of customs regulations and procedures is a plus.
- Ability to work independently and as part of a team.
- A proactive and problem-solving approach.
Benefits:
- Competitive salary and benefits package.
- Opportunity to work for a leading global logistics provider.
- Dynamic and growth-oriented work environment.
- Be part of a team of passionate and experienced professionals.
- Career development opportunities.
Location:
- Chelmsford, UK
About the Company:
We are a leading provider of freight forwarding and logistics solutions, specializing in moving goods and ideas from and to the heart of the Mediterranean worldwide. Founded in 1986, Intergroup has a strong reputation for flexibility, speed, and innovation, offering cutting-edge solutions that anticipate the needs of its partners.
Key services offered include:
- Air freight: Efficient and reliable transportation of goods via air, ensuring timely delivery to destinations worldwide.
- Ocean freight: Cost-effective and sustainable transportation of goods by sea, catering to various cargo types and trade lanes.
- Land freight: Comprehensive land transportation solutions, including truckload, LTL, and intermodal services.
- Customs clearance: Expert assistance with customs procedures and documentation, ensuring smooth and compliant cross-border shipments.