Recruit Insure are looking for an Property Case Manager for a leading independent global insurance service provider.
Our client currently has an exciting opportunity for an Property Case Manager to join their TPA Team. This is a hybrid role and after probation period you will be expected to work 3 days in the office based in Bolton and 2 days working from home.
The role involves providing first class customer service to their customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. You will also act as a point of contact for client / customer queries and owning issues through to their satisfactory conclusion.
Job Role:
- Investigating, negotiating and agreeing settlement of claims in a professional manner
- Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
- Liaising with stakeholders overseas
- Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
- Ensuring time reporting and billing is compliant with internal standards, processing and systems
- Ensuring invoices raised are accurate and timely
- Liaising closely with other Adjusters where appropriate
- Attend client review meetings
Key Skills:
- Excellent degree of knowledge of property related claims and principles
- Excellent communication skills, both oral and written, with the ability to articulate clearly and concisely
- High degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Good organisation / time management skills with experience of diary management
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- Ability to use initiative and have a positive / enthusiastic attitude
- An ability to develop strong relationships both internally and externally is imperative.
- It would be desirable for candidates to be professionally qualified or working towards a professional qualification.
Perks and Benefits
- Competitive salary
- Enhanced contributory pension
- Performance related bonus
- • Flexible benefits
- Enhanced family leave • Electric car scheme
- Voluntary benefits schemes
- Birthday holiday
- Share purchase scheme with interest free loans
- Career progression
- Flexible working conditions
- Hours are Monday - Friday 9am - 5pm.
Apply now for the chance to work for a global leading insurance service with great training and progression opportunities!