STUDIO ASSISTANT
THE ROLE
We're a B Corp furniture and lighting company looking for an engaged and enthusiastic studio assistant to liaise with our clients and enable the efficient running of our studio. You anticipate client needs and excel at organising and refining sales and project management processes. You work collaboratively with other team members including the workshop team, to communicate important information with the relevant people quickly, accurately and concisely.
You take a solution-oriented approach to everyday tasks and show determination to learn about design and provide excellent customer service. You will help develop our 100-year plan, our RE-MCaftercare programme. and contribute to our ESG goals.
The studio assistant role touches on sales, design processes, project management, production and delivery as well as the administration of the business, so we're looking for an all-rounder with a love of learning.
£24-27k + profit share + benefits 37.5 hours per week (typically 9am-5pm Monday to Friday)
KEY RESPONSIBILITIES
- Communicating and providing excellent service to our clients via email, phone and face-to-face.
- Preparing made to measure and bespoke sales quotes & invoices for clients using Xero.
- Briefing our CAD team on client designs and ensuring samples/drawings are signed off by the client at the start of a project.
- Ensuring projects are briefed to the workshop accurately and all updates are recorded in our organisational software, Monday.com
- Booking projects into the workshop schedule and keeping on top of lead times.
- Ability to work to multiple, sometimes competing deadlines.
- Assisting with sales planning.
- Creating sales resources for clients both digital and physical.
- Keeping our website up to date.
- Contributing to HR, finance and health, safety and wellness tasks.
- Completing tasks to achieve ESG goals.
- Providing highly organised ad hoc administrative support.
ESSENTIAL FOR ROLE
- Confident, concise communication.
- Strong time-management skills.
- Ability to anticipate, organise, prioritise and complete tasks.
- Detail oriented.
- Adaptability and flexibility.
- Critical thinking.
- Enthusiasm for technology and innovation.
- Interest in design and making.
THE COMPANY
Matthew Cox is a B Corp company of designers, makers, enablers and innovators creating furniture to last over a hundred years. As a third-generation antique dealer, Matthew has distilled his knowledge into a versatile collection of made to measure pieces which complement our ever-changing selection of antiques.
We work in Stamford, Lincolnshire which is regularly named as one of the best places to live in the UK. The studio is located in a 17th century townhouse and our furniture is made in and around a 1930s Dutch barn with views of Rutland fields.
"Our collection is entirely made to measure, so our creative process is a thoughtful one. We make each piece to serve our customer's purpose perfectly today, and to become more beautiful over time"
OUR VALUES
Positivity - we fulfil our roles in an engaged, enthusiastic and empathetic way.
Simplicity - we challenge and refine processes while communicating with clarity and kindness.
Quality - we strive for the highest standards in our work while supporting others to do the same.
Purpose - we fulfil our roles with clarity, knowing what we we'd like to do more/less/none of in future.
Always out of the ordinary is the guiding principle for our company, and although that line was conceived with furniture design in mind, it applies to every part of our company. Diversity, originality and authenticity are intrinsic to everything we do. As are the principles of fairness and open-mindedness.
Building a positively diverse team means encouraging applications from underrepresented groups including minoritised/marginalised ethnic groups, all gender identities and expressions from the LGBTQA+ community, candidates with a disability, those who practise different faiths and beliefs. If you're not a British or Irish citizen you'll need permission to work in the UK.
When applying for this role please include a CV along with a short covering letter, applications without a covering letter will not be considered.