The starting salary for this permanent, full-time position is £32,512 per annum based on a 36 hour working week.
If you are looking for a role where you can make a positive and tangible impact on the lives of some of Surrey's most vulnerable children - this is it. We are looking for a dedicated and child-focussed Contact Supervisor to join our fantastic, redesigned Contact Service.
Rewards and Benefits
- 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Up to 5 days of carer's leave per year
- Paternity, adoption and dependents leave
- A generous local government salary related pension
- Lifestyle discounts including gym, travel, shopping and many more
- 2 paid volunteering days plus 1 team volunteering day per year
- Learning and development hub where you can access a wealth of resources
About the Team
Surrey's multi-agency, multi-disciplinary Children's Service works with some of the county's most vulnerable and disadvantaged children, young people and their families or carers. We want to improve the experience of Supervised Contact for children and their families by raising our standards of practice. We have therefore redesigned the management and supervisory structure of our Contact Centres.
About the Role
As a Contact Supervisor you will support parents or carers whose contact is supervised and provide safe and child focused sessions. Your role will include providing regular and consistent supervision within the statutory requirements set by the local authority.
You will be part of a committed and supportive team of Contact Supervisors working directly with vulnerable children to ensure that the safety of the child is maintained and the child's welfare promoted. This will include coordinating and undertaking contact sessions and providing detailed reports to be used in court proceedings. Where applicable you may also be requested to attend court hearings pertaining to supervised contact reports.
We want you to feel confident and supported in your role. You will receive regular supervision and access to training with guest speakers to enhance your skill set and development.
Shortlisting Criteria
As a Contact Supervisor you will need to have high-level knowledge of safeguarding and the impact of trauma on children. Successful partnership working with Social Workers, Foster Carers and family members will be key, therefore, you will need to be able to communicate in a clear and concise direction, using positive and encouraging language.
To be considered for shortlisting for this position your CV and personal statement will clearly evidence the following:
- Effective communication and interpersonal skills
- Strong written skills (required to complete high quality court reports)
- A background in children's services and experience of supervising contact
- High-level safeguarding knowledge
- You will also need to be willing and able to travel across the county, and sometimes beyond, to meet the needs of our service
The Contact Service operating hours are Tuesday to Saturday, 10am - 6pm and as such evening meetings which require your attendance may sometimes occur.
The job advert closes at 23:59 on 11/08/2024 with interviews to follow.
We look forward to receiving your application, please click on the apply online button below to submit.
An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.
Our Commitment
Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:
- The candidate has evidenced the minimum criteria for the role through their application
- The candidate has chosen to share that they have a disability on the application form
Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.