Here at Stonewater, we are now seeking a Homes Service Administrator - someone to provide effective administrative support to the Homes directorate.
You'll become part of a cross-functional team, pulling together all expertise to provide an agile approach to the delivery of Homes support service. You'll be accurately processing invoices and payments, ensuring they are coded to the correct cost amount, and liaising with Finance and other departments as necessary, so payments are made within agreed contractual timescales. You'll also deal with enquiries from customers and suppliers and work alongside other areas of Stonewater to maintain the condition of our stock through support of responsive repairs, planned and cyclical works.
The ideal candidate will:
- Have a positive and pro-active attitude, patience, and the ability to work using own initiative.
- Have experience of working in an administrative/office environment.
- Be computer literate with the ability to work with figures and spreadsheets.
- Be a confident communicator with strong interpersonal skills.
- Be able to liaise with all key stakeholders in a professional manner.
- Have a flexible approach and good customer service skills.
- Be able to manage and prioritise work and projects in a timely organised manner.
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Discover Stonewater:
Stonewater is a leading housing provider. We manage around 39,000 homes, serving 82,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme.
Our mission is to provide quality homes and services for people whose needs are not met by the open market. Stonewater was one of the first social housing providers in the UK to adopt the Sustainability Reporting Standard (SRS), published by Good Economy. Using the Housing Association's Charitable Trust (HACT) Value Insight model, we calculated that we made an impact of over £28m during 2022/23. We know that life can be hugely challenging for many of our customers right now, and we are pleased to say that more than 400 customers have been supported into work, education, training and independent living. If you would like to read more please visit: Stonewater's Social Value Report
We're looking for like-minded people to join our team of over 800 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.