Role Specification Form:
Resource Co-Ordinator
Team: WPO
Department: Planning & Scheduling
Location: Derby
Level: Level 1 Administrator Advisor
Role Objective:
- The focus of this role is to support the Tactical Planning Lead and co-ordinate the movement and control of Severn Trent and contract labour resources to deliver the plan for wholesale operations by:
o Balance and movement of resources to meet demand based on resource plans.
o Administration support - recommendations for annual leave, training, meetings etc based on shrinkage tolerances.
o Facilitating cross boundary working and feeding the necessary information into SAP CLICK / FSM
o Working in collaboration with the Tactical Planning and Dispatch leads to prepare and handover a 21 day resource plan
Key Accountabilities:
- Overall responsibility for ensuring CLICK is up to date and operatives built to the agreed resource level for each are and allocations.
- Ensure all shrinkage is entered into the system against the appropriate codes in an accurate and timely manner.
- Investigate and challenge any requests that fall outside of agreed protocols, escalating issues where necessary.
- Work with key stakeholders to agree and sign up to delivery of the forecasted plan, attend daily loop cells.
- Proactively manage the schedule of all resources across STW
- Escalate resource issues promptly and avoid WIP increase.
- Proactively manage known shrinkage issues and reallocate resources as required
- Be accountable for identification of process improvement.
- Share best practice and experience with colleagues.
- Adopt lean methodologies to create an atmosphere of Continual Improvement
- Work with people at all levels of the organisation to deliver the outputs listed.
- Liaising with and co-ordinating the usage of contract labour to deliver against resource and work volumes
Experience:
In order to succeed in this role it is expected that you will have:
Essential:
- Experience of SAP and CLICK
- Experience of process improvements
- Experienced and proficient in the use of MS Office software, specifically PowerPoint, and Excel.
Desirable:
- Experience of lean process improvement
- Previous experience of working in Resource Planning role or environment.
- An awareness of legislation pertaining to water industry activities
- Experience of Traffic Management Requirements
Capabilities:
In order to succeed in this role it is expected that you will have:
- Strong Stakeholder management skills
- Good analytical ability
- Interpersonal skills and able to communicate effectively at all levels & build relationships.
- Able to provide effective challenge and build / review resource plans.
- Ability to take initiative to make decisions.
- Accurate data understanding and inputting capabilities.
- Can identify opportunities to drive progress and deliver a faster and better service.
- Shares ideas and experience with colleagues to help deliver great results.
- Competent use of IT especially SAP ECC and Click
Qualifications:
In order to succeed in this role it is expected that you will have:
Essential
- O-Level / GCSE or equivalent in maths and English
- Good organisational skills
- Ability to multitask and prioritise work loads.
Desirable
- Full UK driving licence.