Job Title: Dental Receptionist
Location: Surbiton, KT6
Position Type: Full-Time
Hours: Monday to Friday, with 1-2 Saturdays per month (day off in the week when Saturday is worked)
Salary: Up to £14 per hour
Job Summary:
Our client, a busy and welcoming dental practice in Surbiton, KT6, is seeking an experienced Dental Receptionist to join their team. The ideal candidate will have previous experience in a dental reception role, outstanding customer service skills, and the ability to manage appointments and patient queries professionally.
Key Responsibilities:
- Greet patients, manage check-ins, and ensure a smooth experience throughout their visit
- Schedule and manage appointments efficiently
- Handle patient inquiries via phone, email, and in person
- Maintain accurate patient records and data
- Process payments and manage billing for treatments
- Provide administrative support to clinical staff as needed
- Keep the reception area welcoming and organized
Requirements:
- Experience: Minimum of 1 year of dental reception experience required
- Skills: Strong organizational and communication skills; friendly and professional demeanor
- Knowledge of dental practice software (experience with SOE, R4, or Dentally is a plus)
- Ability to work Saturdays (1-2 per month) with a weekday off provided when a Saturday is worked
Benefits:
- Competitive hourly rate, up to £14 per hour
- Supportive team environment with opportunities for training and development
- Work-life balance with weekday hours and adjusted time off