Customer Service Advisor
Hours between 0900-1900 (22.5 hours per week)
Monday to Sunday
£11.44 per hour
Our well known retail client is looking for an experienced customer service advisor to join the friendly team on a temporary basis.
You will be required to offer support to colleagues and customers and help to resole issues and deal with enquiries efficiently and effectively.
The hours are quite flexible but you must be able to work a Sunday (6hrs).
You must be available to start immediately.
Main responsibilities:
- Provide support to customers and resolve queries
- Manage own workload, regulating updating internal and external customers
- Promote and maintain high standards in line with the brand
Skills and experience:
- Previous experience in a similar role desirable
- Ability to be flexible and adaptable
- Excellent customer service skills
- Excellent communication and listening skills
- Good problem solving skills
- Ability to work under own direction
- Good working knowledge of IT systems
If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful.
The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.
To view our Privacy policy please see our website.
Benefits of working through The Caraires Consultancy:
(1) We pay the same hourly rate as your permanent equivalent from day one.
(2) We pay 3% employer contribution towards your pension.
(3) We pay annual leave as you accrue it from day one.
(4) We will ensure you receive regular contact from a Caraires consultant. Feel free to pop in or call at any time.
(5) Recommend a friend and you will receive a £50 retail voucher when they work a full week.
(6) Employee of the month: You could win a monthly prize if you're nominated by your line manager.
(7) We will deliver seasonal gifts as a token of recognition for your hard work