Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Commercial Support Administrator on a part time basis.
Be part of the movement – and play your part
About the role
Working Monday to Friday 9:30 – 2:30 or 10 – 3, the Commercial Support Administrator will be Respond efficiently to all enquiries producing quotations, ensuring that they are recorded and followed up in the CRM system using DFDS Way of Selling.
You will be responsible for:
- Work within agreed route specific tariffs and pricing policies within geographically agreed areas for each route to provide competitive quotes to customers.
- Ensure that volume related leads and quotes follow the DFDS Way of Selling process.
- Ensure that all customer information is accurate within both Phoenix & CRM.
- Provide administrative support to the Commercial Support Manager.
- Support the team to proactively identify and convert new business opportunities.
- Assist Senior Leadership Team with ad-hoc requests and setting up corporate events.
- Adhere to all relevant policies, operating procedures & standards
- Always work with due care and attention to ensure the personal safety and others
- Attend staff meetings and training sessions as required
About you
We are seeking a candidate with excellent computer literacy and a high level of administration skills, complemented by geographical knowledge of the UK, Europe, and Scandinavia. While a minimum of 5 GCSEs and industry-related training or qualifications are desirable, they are not essential. Our ideal candidate will thrive in an experienced team with a wealth of knowledge across various business areas and diverse personalities. They should be easy-going, competent in customer service skills, and comfortable with cold calling.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you're with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now about what we can give you. You'll be able to access some fantastic benefits such as:
- Life assurance cover
- Contributory company pension scheme
- Holiday Purchase Scheme
- Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
- Full employee assistance programme including:
- Proactive financial, emotional, mental, and physical health care support including face to face counselling, fast 24/7 access to a GP, a second medical opinion and legal support for colleagues and their family.
- Huge range of retail discounts from high street and online retailers
- Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and much more.
- Access to Thrive, our award-winning Wellbeing platform.
- Access to mental health first aid and opportunity to join support webinars with a focus on all areas of positive wellbeing.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we'd love to hear from you. Please send us your CV as soon as possible, as we're keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.