Cleaner

About The Role
Responsible for carrying out cleaning and other related duties within wards, departments, public and staff areas and residential accommodation. Cleaning to be carried out in line with the area cleaning schedule. To maintain the standards set out in the National Standards for Healthcare Cleanliness and improving compliance with the Patient Led Assessments of the Care Environment. To work on your own initiative with the support and guidance of the Cleaning Supervisor.

You will be working Monday to Friday, 15:00 to 20:00, 25 hours per week, on a permanent, part-time basis.

Key tasks & responsibilities:

• Maintain standards of cleanliness of floors, furniture and fittings, as well as removal of marks from walls/partitions/doors etc in accordance with set methods, standards ad frequencies
• Carry out non-cleaning tasks i.e. washing of patient crockery, jugs, glasses and making beds with clean linen (staff accommodation) in accordance with set standards and frequency.
• Operate cleaning equipment, including electrical, in order to achieve the specified standards of cleanliness.
• Handling of refuse (domestic and clinical) for disposal purposed.
• Replenish supplies of paper hand towels, toilet tissue, soap, hand moisturiser and alcohol gel as required.
• Complete cleaning tasks in line with the relevant cleaning schedule, re-organising order of cleaning to fit with clinical needs where necessary, to ensure that all cleaning tasks are completed to the set standard.
• Complete documentation to record 'full clean' completed.
• Demonstrate an understanding of specified cleaning methods and frequencies.
• Communicate with Cleaning Supervisors, patients, visitors, ward and departmental staff in order to achieve the specified standard of cleanliness.
• Ensure compliance with Trust and company policies, procedure and good practices.
• Participates in training of new staff within Cleaning by demonstrating duties and responsibilities.
• Participates in trials for cleaning materials, equipment, work methods and frequencies.
• Demonstrate an understanding and ensure compliance with company, Trust and Departmental Health and Safety Procedures.
• Follow correct procedures for operating equipment, machinery and materials, ensuring compliance with procedures for reporting defects.
• Identify Health and Safety Hazards, complete informal risk assessments, recommend solutions and take action to minimise risk as appropriate.
• Ensure the observance of safe working methods and report accidents and incidents in the appropriate manner. Assist with investigation as required.

Qualifications, skills & experience:

• Able to understand written instruction.
• Successful completion of induction and in-house training on RUH cleaning methodology
• QCF Level 2 in Cleaning
• Experience of using cleaning materials and equipment
• Knowledge of Health and Safety requirements and their own area of responsibility
• Understands the importance of environmental hygiene and its impact on the safety and wellbeing of patients, visitors, and staff.
• Demonstrates ability to work as part of a team or autonomously and experience of the different types of working.
• Experience of working in a customer focused environment
• Previous experience in the cleaning industry
• Training/Knowledge of cleaning procedures and cleaning equipment
• COSHH training
• Manual Handling training
• Working understanding of hospitals
• Working understanding of cleaning systems
• Good interpersonal skills, with the ability to communicate with a range for people, including patients and staff about a range of cleaning issues
• Flexible approach to work

Core expectations:

• Values and respects others, treats everyone as an individual, is non-judgemental.
• Motivated to be genuinely kind and caring.
• Helps and co-operates with colleagues.
• Pro-active and takes responsibility.
• Willing to learn, open to change.
• Motivated to make a difference in whatever way they can.
• Takes pride in themselves, their appearance, their role and where they work.
• Ability to re-organise and prioritise daily work schedule to meet clinical need.
• Ability to follow schedules and health and safety instructions.
• Ability to meet demands within constrained timescales and service deadlines.
• The post is physically demanding, and staff are required to complete scheduled labour-intensive tasks, cleaning duties and manual handling of equipment/machinery/supplies.
• A high degree of skill and dexterity is required when working with specialist equipment.
• Frequent requirement to expend moderate physical effort for long periods.
• At times witness to distressing circumstances e.g. vulnerable, violent and aggressive patients or death of a patient where grieving relatives can be present.
• Requirement to work medium periods of time as lone workers.
• Frequent exposure to highly unpleasant working conditions e.g. cleaning toilets, exposure to body fluids
• Frequent requirement to wear disposable gloves.
• Requirement to work in varying temperatures e.g. hot wards / operating theatres or cold corridors / entrances

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.